Your message is important to us and you can expect to hear back within 24 hours, if you visited between 0800 hours and 1600 hours Monday to Thursday, or during the following business day.
If your request is urgent, please call the Family Information Line (FIL) 1-800-866-4546. Press 0 to speak with a counselor. They are available 24/7 to assist you with your needs. The line is free and confidential and all correspondence is strictly safeguarded among FIL staff, unless required by law or at the request of the client.